Terms of Use

Last Updated: February 6, 2026

Welcome to Halo. These Terms of Use ("Terms") govern your access to and use of the Halo mobile application ("App," "Service," or "Halo"), provided by SmartAIForge SL ("we," "us," or "our"). By downloading, accessing, or using the App, you agree to be bound by these Terms.

IMPORTANT NOTICE: Halo is a safety tool designed to assist in emergencies, but it is NOT a substitute for professional emergency services (911, police, fire, medical services). In case of a real emergency, always call your local emergency services immediately.

1. Acceptance of Terms

By creating an account or using Halo, you confirm that:

If you do not agree to these Terms, you must not use the App.

2. Description of Service

Halo is a safety application that provides:

3. User Accounts

3.1 Account Creation

To use Halo, you must:

3.2 Account Responsibility

You are responsible for:

3.3 Account Termination

We reserve the right to suspend or terminate your account if:

You may delete your account at any time through the App or by contacting us at smartaiforge@gmail.com.

4. Permissions and Requirements

4.1 Location Permissions

Halo requires "Always Allow" location access to:

You understand that:

4.2 Motion Sensor Access

The App requires access to your device's accelerometer and motion sensors to detect falls and inactivity.

4.3 Notification Permissions

You must allow notifications to receive alerts about emergency countdowns and route status updates.

4.4 Device Requirements

5. Emergency Contacts

5.1 Your Responsibilities

When adding emergency contacts, you represent and warrant that:

5.2 Emergency Alerts

Emergency alerts are sent via email and include:

You acknowledge that:

6. Subscriptions and Payments

6.1 Free Trial

New users receive 3 free routes to try the App.

6.2 Premium Subscription

Premium subscription includes:

6.3 Billing

6.4 Refunds

6.5 Price Changes

We reserve the right to change subscription prices with 30 days' notice. Price changes will apply to new subscriptions and renewals after the notice period.

7. Limitations and Disclaimers

PLEASE READ THIS SECTION CAREFULLY

7.1 Not a Substitute for Emergency Services

HALO IS NOT A REPLACEMENT FOR 911 OR EMERGENCY SERVICES. In case of a life-threatening emergency:

  1. Call 911 or your local emergency number IMMEDIATELY
  2. Seek professional medical attention
  3. Do not rely solely on Halo to summon help

7.2 Technology Limitations

You acknowledge that Halo's functionality depends on:

7.3 False Positives

Fall detection may be triggered by:

You have 30 seconds to cancel false alarms before alerts are sent.

7.4 False Negatives

Fall detection may FAIL to trigger if:

7.5 Location Accuracy

GPS coordinates provided may be inaccurate due to:

7.6 No Guarantee of Notification

We cannot guarantee that:

8. User Conduct

You agree NOT to:

9. Intellectual Property

9.1 Our Rights

The App, including all content, features, functionality, code, design, graphics, and trademarks, is owned by us and protected by copyright, trademark, and other intellectual property laws.

9.2 License Grant

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes, subject to these Terms.

9.3 Restrictions

You may NOT:

10. Privacy and Data

Your use of the App is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the App, you consent to our data practices as described in the Privacy Policy.

11. Third-Party Services

The App integrates with third-party services:

These services have their own terms and privacy policies. We are not responsible for their practices or any issues arising from their services.

12. Disclaimers of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW:

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless us, our affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including attorney's fees) arising from:

15. Modifications to the Service

We reserve the right to:

We will provide reasonable notice of material changes when possible, but are not obligated to do so.

16. Changes to Terms

We may update these Terms from time to time. When we do:

Your continued use of the App after changes constitutes acceptance of the updated Terms. If you do not agree to the new Terms, you must stop using the App.

17. Governing Law and Dispute Resolution

17.1 Governing Law

These Terms are governed by the laws of Spain, without regard to its conflict of law principles.

17.2 Dispute Resolution

If you have a dispute with us:

  1. Contact Us First: Email smartaiforge@gmail.com to attempt informal resolution
  2. Arbitration: If informal resolution fails, disputes will be resolved through binding arbitration
  3. Class Action Waiver: You agree to resolve disputes individually and waive the right to participate in class actions

17.3 Exceptions

Either party may seek injunctive relief in court for intellectual property infringement or unauthorized access to the App.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

19. Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

20. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the App and supersede all prior agreements and understandings.

21. Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.

22. Contact Information

If you have questions or concerns about these Terms, please contact us:

Email: smartaiforge@gmail.com
Mailing Address:
SmartAIForge SL
Spain

23. Acknowledgment

BY USING HALO, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF USE. YOU FURTHER ACKNOWLEDGE THAT:

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE APP.

© 2026 SmartAIForge SL. All rights reserved.